There are a variety of ways concerns about a child can come to
- a child telling you or someone about an experience
- observation of changes in a child's behaviour and/or
- concerns expressed by a third party - for example, neighbour,
other child, parent
- witnessing an incident involving the child and/or parents
If a Child
If a child appears to be telling you about an abusive experience it
is important to listen carefully to what the child is saying.
If it is not your job to question the child in detail about their
alleged experiences; do not pry or ask unnecessary questions.
However, you may have to clarify with the child what they are
saying to ensure you fully understand what you are being
Observations of a Child's
Children can communicate their experiences without words. A
child may become withdrawn or upset. You may notice a
deterioration in their physical appearance or health.
While it is important that we do not leap to conclusions about the
cause of the changes, you should record and pass on your concerns
to your line manager.
Concerns from a Third
Concerns about a child's welfare may be raised by someone other
than the child themselves.
Other children may wish to talk to you because they are worried
about a friend or inadvertently allude to something which raises
In all of the above scenarios, the concerns should be recorded and
passed on immediately.
There may be times when you witness an incident that raises
concerns about a child's welfare.
In such instances consideration must be given to the immediate
safety of the child. You should seek immediate assistance and
the Police may need to be contacted to prevent harm to the